Returns Policy for Tow Smart
At B2BJV I am committed to your satisfaction. If you’re not completely satisfied with your New Tow Smart Vehicle Under Tow Sign purchase, I am here to help.
Returns
You have 45 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it, with the original packaging is not a condition of return, please return your Vehicle sign in good order and in a suitable condition for resale.
Please Note : Discounted, used or marked down Tow Smart Signs are generally not eligible for a refund. However, I understand that exceptional circumstances can occur, so please reach out if you believe your situation warrants consideration.
One last word, please consider the next owner of the Tow Smart sign you are returning & would you be happy receiving an item in this condition? Any signs that are returned may be sold as “used” or at a marked down price.
That said, I have never had a client return their sign ever.
Refunds
Once I receive your Tow Smart sign in good order, I will be in touch with you to let you know. From here I can arrange your refund for you via your original method of payment.
This usually takes 24-48 hour. The only caveat is this may take a little longer depending on factors like credit/debit cards being involved which may take longer to process from their end & depending on your card issuer’s policies.
Shipping
One thing I ask is that you be responsible for paying for your own shipping costs for returning your item.
Contact Me
If you have any questions on how to return your item to us, please contact me, my details are at the bottom of this page.